2013ISN Users Conference


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The ISN Team would like to thank the 1,800 attendees for their participation in the 2013 ISN Users Conference in Dallas, Texas. Owner Clients and contractors from a variety of industries around the globe exchanged ideas and best practices throughout the two-day event.


ISN President Joseph Eastin kicked off the conference by extending a welcome to all attendees. Mr. Eastin shared industry trends across private and public sectors along with ISN’s development of industry specific health and safety performance indicators and white paper publications. 


During the first general session, an Owner Client Executive Panel answered questions regarding their contractor selection process and their overall strategy in managing contractors across international sites. All panelists stressed the importance of maintaining safe operations and work practices through strong partnerships with their contractors. The panel consisted of representatives from Apache Corporation, Covanta Energy, Georgia-Pacific, HollyFrontier, Kinder Morgan, The Mosaic Company, SandRidge Energy and TransCanada.


Owner Client representatives and ISN conducted five breakout sessions for contractors throughout the day. Representatives from across multiple industries discussed ways in which ISNetworld fits into their internal processes and how they use ISNetworld to view contractors’ information. ISN addressed recently published and upcoming functionality enhancements, how to address action items on the To-Do List and the importance of communication between Owner Clients and contractors through ISNetworld.  


During six Owner Client breakout sessions, ISN staff presented updates on new functionality enhancements along with an overview of benchmarking metrics, contractor safety statistics and due diligence trends. Owner Client representatives from 10 companies discussed ways in which their companies have successfully integrated ISNetworld into their internal processes to measure contractor performance and meet SEMS requirements. Additionally, best practices were shared by Owner Clients on how to manage day-to-day activities following an implementation, including ongoing communication and contractor list optimization.


Other breakout sessions featured industry experts, such as Ed Foulke, Attorney at Law at Fisher & Phillips, LLP and former Assistant Secretary of Labor of OSHA, and Jack P. Gibson of the International Risk Management Institute. Mr. Foulke presented on 2013 regulatory, legal, workforce and OSHA issues and provided suggestions for employers to prepare for these changes by evaluating worksite risks, improving company record keeping practices and enhancing employee trainings. Mr. Gibson, along with Owner Clients and ISN, discussed insurance compliance best practices.  


Following the breakout sessions, ISN CEO William Addy introduced the keynote speaker who discussed the importance of leadership, establishing clear goals and making informed decisions. The keynote speaker also participated in a vibrant question and answer session.


The day concluded with a networking reception for all attendees with live music performed by the Texas country band King Bucks.


Day two of the conference began with a presentation by John Hermanson, OSHA Region VI Administrator, who described the development of OSHA standards through historical events while explaining ways companies can use OSHA resources to help ensure safe work environments for their employees.


The ISN Team, contractor companies and OSHA conducted three breakout sessions for contractors on Friday. ISN answered contractors' most frequently asked questions on issues such as viewing Owner Clients’ grades and ISNetworld functionality. Representatives from Pro-Kleen and Valerus highlighted additional ISNetworld benefits, tools used to help grow their companies and ways in which ISNetworld has simplified the qualification collection and review processes for Owner Clients across job sites. OSHA instructor TL Peters covered identifying, classifying and recording incidents and how to implement safety practices into daily operations. 


The ISN Team and Owner Client representatives from 11 companies delivered four Owner Client breakout sessions during the morning in which they addressed the utilization of additional qualification criteria, including on-site evaluations and field audits, and the key role ISNetworld plays in their supply chain and contractor management systems. Owner Clients also discussed how ISNetworld has helped them meet changes to Operator Qualification requirements over the years. Lastly, ISN with Europe and Middle East based Owner Clients reviewed ISN’s global expansion along with the implementation process for companies outside of North America.


Two additional breakout sessions were open to both Owner Clients and contractors. ISN discussed tools for identifying, tracking and applying leading indicators to help prevent harmful and hazardous events as well as strengthening overall company safety cultures. Barry Lipton of the National Council on Compensation Insurance (NCCI) and Owner Clients supplied an update on recent changes to the EMR calculation and the importance of insurance compliance during the second session.


For a complete listing of all conference speakers, please reference the agenda. 


ISN hosted Help Desks throughout the conference, providing one-on-one account assistance to more than 250 companies. In addition, the OSHA Education Center at the University of Texas at Arlington awarded approximately 250 CEU certificates to eligible attendees, and conference participants from Canada obtained CMPs from the Board of Canadian Registered Safety Professionals.


ISN thanks all of those who attended the 10th Users Conference. We look forward to seeing you at future ISN meetings.