Enhancing User Experience: ISNetworld’s Continued Commitment to Design, Accessibility, and Customer Feedback
ISNetworld’s Continued Commitment to Design, Accessibility, and Customer Feedback
As digital platforms evolve, user experience (UX) has become a vital component of an effective contractor management platform. A well-designed UX helps ensure users can access information efficiently and complete tasks with minimal friction. ISN continues to invest in user experience (UX) initiatives throughout ISNetworld, its leading contractor and supplier management platform, with an enhanced focus on accessibility, usability, and customer feedback across its global network.
This initiative shows ISN’s ongoing commitment to deliver a best-in-class, intuitive, inclusive, and responsive user experience for Hiring Clients and contractor customers. “ISNetworld has always been an industry-leading platform with its simple, intuitive, and user-friendly experience,” said Dag Yemenu, Chief Technology Officer at ISN. “The flexibility and configurability of the ISNetworld platform is unmatched. This commitment to continuing to elevate ISN’s product portfolio starts by listening to our vast network of customers and investing in customer experience.”
"...This commitment to continuing to elevate ISN’s product portfolio starts by listening to our vast network of customers and investing in customer experience."
Functionality Feedback Feature
ISN continues to expand its customer feedback channels with a dedicated User Feedback Page accessible in the ISNetworld platform footer. The page is designed to make it easier for users to provide input through self-guided tours and usability surveys.
Introducing A Unified Design System
To help ensure consistency and accessibility across its tools and services, ISN has implemented a new design system, built on industry-leading practices and tools. This initiative standardizes ISNetworld’s visual language and user interface components, creating a streamlined, accessible, and predictable experience.
Key Benefits:
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Modernized Interface
Uses contemporary UX principles to help improve efficiency and ease of use.
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Accessibility Compliance
Meets global accessibility standards to help ensure usability for all users.
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Visual Consistency
Simplifies navigation with a unified look and feel across ISNetworld tools to help improve user confidence.
Implementations of the unified design system are visible in ISNetworld features such as:
A Platform Built Around Its Users
ISNetworld’s UX transformation builds on ISN’s legacy of customer-centric product innovation. By consistently investing in feedback tools, accessibility, and design enhancements, the ISNetworld platform continues to evolve with the needs of its global customer base.
Whether you are a Hiring Client managing contractors and suppliers or a contractor navigating onboarding and Hiring Client compliance, ISN is dedicated to providing a world class ISNetworld experience.