Bilingual Business Development Associate - Portuguese

Contractor Development • Dallas, Texas, United States

Apply Now →

Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.

Launch Your Career in Bilingual Client Relations & B2B Sales

At ISN, your language skills can open the door to a long-term career in business development and account management.

We’re looking for motivated, bilingual professionals who enjoy helping people, communicating with confidence, and solving problems in a fast-paced client environment. This role starts within our Customer Service team, where you’ll build foundational client communication and relationship-management skills that prepare you for future growth into B2B sales opportunities at ISN.

If you’re customer-oriented, driven to grow professionally, and interested in developing a career in business development or sales, we’d love to meet you.

What You’ll Do

As a Business Development Associate, you’ll work directly with clients in a high-volume, customer service environment supporting ISN’s global contractor and supplier platform.

Your responsibilities will include:

Assisting English- and Portuguese-speaking customers via phone, chat and email
Handling inbound client inquiries and providing proactive customer support
Troubleshooting platform, account, and compliance-related issues
Building trust and strong working relationships with clients
Learning how businesses use ISN to manage contractors and suppliers
Collaborating with internal teams on customer retention and engagement efforts
Supporting sales and marketing initiatives as you develop within the role

Requirements

Bachelor’s degree from an accredited university and/or equivalent work experience
Advanced fluency in English AND Portuguese (written and verbal) required
Desire to work in customer service and move into B2B sales within 12-24 months
Required to work in office at least 3 days a week
Authorized to work in the U.S. and will not require visa sponsorship now or in the future

Who should apply?

You are the ideal candidate if you have:

Customer-focused and comfortable in a high-call-volume environment
Confident communicating with clients by phone and email
A career aspiration to start in Customer Service and progress into B2B sales
Proficient computer skills (Word, Excel, PowerPoint, e-mail applications)
A diligence for in-depth learning of software programs and new concepts
Strong retention skills and patience for difficult troubleshooting scenarios

Training

At ISN, we believe in investing in your success. That’s why we offer an 8-week training program that will equip you with the skills and knowledge you need to excel in your role. You will learn from experienced trainers and mentors in the areas of soft skills development, customer service excellence and ISN products and services. This training period is a crucial part of your journey at ISN, and it requires your full commitment and attendance every day.

Compensation

Base pay $37.50 per hour, with opportunity to earn up to $11,000 annual target incentives. Total annual potential compensation up to $89,000.

Employees consistently using their bilingual language skills as an essential part of their normal job duties will be eligible for a Multilingual Bonus up to 10% of their annual salary.

Growth & Career Development

This position is designed as an entry point into long-term career opportunities within ISN. You will start in Customer Service with the goal of transitioning into a Client Development role focused on B2B sales and account management within 12-24 months based on performance and business needs.

ISN Benefits*

100% company-paid monthly insurance premiums for employees and dependents

Medical, Dental, Vision, and Life Insurance

Employee assistance program
4% retirement matching
Long-Term & Short-Term Disability Coverage
Paid time off

0-1 year – 15 day (pro-rated first year)
1-5 years – 20 days
5-10 years – 25 days
10+ years – 30 days

Holidays – 13 paid holidays
Monthly cell phone reimbursement
Complimentary parking space or monthly reimbursement for DART public transportation
Team-building activities and events, including quarterly kick-off meetings and community volunteer day
Matching charitable gift program
Professional development & training opportunities
Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
Business casual, jeans allowed

Onsite Requirements: Employees must be within a commutable distance to the office and be willing to come into the office for required trainings, events, team activities, and meetings. Employees are required to be in-person during training and at least 3 days per week on an ongoing basis.

ISN does not provide work visa sponsorship for this position (such as H-1B visa sponsorship in the United States). Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.

*All benefits are subject to change with notice to the employee

All job offers will be contingent on successful completion of a drug screen and background check.

ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply Now

* First Name

* Last Name

Preferred First Name

* Email

* Phone

* Resume/CV

25 MB limit.
Allowed types: pdf doc docx txt rtf.

* Resume/CV

Enter text manually

Cover Letter

25 MB limit.
Allowed types: pdf doc docx txt rtf.

Cover Letter

Enter text manually

Education

* School

* Degree

Discipline

Start Date

* Month

* Year

End Date

* Month

* Year

* Home Address (City, State/Province, Zip/Postal Code):

Are you currently residing in Dallas or willing to relocate upon offer?

The position requires you to reside within a commutable distance to ISN Dallas office.

* Are you legally authorized to work in the United States?

* Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally in the United States?

This includes any required sponsorship after your current immigration status expires (e.g. CPT, OPT, etc.)

* What language(s) are you able to read, write and speak (outside of English)?

*Fluent, conversational, or basic language skills and if not applicable, put "N/A"

* If you are currently in school or have graduated within the past two years, please provide your GPA (grade point average) below:

If not applicable or exceeds two years, please input "N/A".

* Do you have a relative or family member that currently works, is planning to work or has worked at ISN? If yes, please provide their name and describe your relationship.

* What are your minimum salary requirements?

What is your required notice period?

* CCPA Notice at Collection for California Job Applicants

ISN is committed to protecting the privacy and security of personal information collected from job applicants. Please read the CCPA Notice and acknowledge/confirm.

* If you provided a phone number, do you consent to receiving follow-up communication via text message (or SMS message) regarding your application status?

If yes, you can always opt-out by replying STOP.

* All information provided with this application is true, accurate and complete. I accept that any false, misleading, inaccurate or incomplete information I provided may lead to my application being rejected, or an offer of employment being withdrawn, or dismissal from my employment.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in ISN’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race

Gender

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Read More

Veteran Status

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Voluntary Self Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. Read More

Disability Status

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.